سامانه مدیریت نشریات علمی دانشگاه علوم پزشکی مشهد

Tahmazi Aghdam, Amir, Nafar, Hamideh, Aghaei Hashchin, Asgar, Abbasi Chaleshtari, Alireza, Salehi, Sara. (1400). Patient Safety Culture Assessment of a Hospital in Tehran: A Case Study. , 9(4), 225-234. doi: 10.22038/psj.2021.57876.1327
Amir Tahmazi Aghdam; Hamideh Nafar; Asgar Aghaei Hashchin; Alireza Abbasi Chaleshtari; Sara Salehi. "Patient Safety Culture Assessment of a Hospital in Tehran: A Case Study". , 9, 4, 1400, 225-234. doi: 10.22038/psj.2021.57876.1327
Tahmazi Aghdam, Amir, Nafar, Hamideh, Aghaei Hashchin, Asgar, Abbasi Chaleshtari, Alireza, Salehi, Sara. (1400). 'Patient Safety Culture Assessment of a Hospital in Tehran: A Case Study', , 9(4), pp. 225-234. doi: 10.22038/psj.2021.57876.1327
Tahmazi Aghdam, Amir, Nafar, Hamideh, Aghaei Hashchin, Asgar, Abbasi Chaleshtari, Alireza, Salehi, Sara. Patient Safety Culture Assessment of a Hospital in Tehran: A Case Study. , 1400; 9(4): 225-234. doi: 10.22038/psj.2021.57876.1327

Patient Safety Culture Assessment of a Hospital in Tehran: A Case Study

Journal of Patient Safety & Quality Improvement
مقاله 4، دوره 9، شماره 4، دی 2021، صفحه 225-234    اصل مقاله (827.21 K)
نوع مقاله: Original Article
شناسه دیجیتال (DOI): 10.22038/psj.2021.57876.1327
نویسندگان
Amir Tahmazi Aghdam1؛ Hamideh Nafar1؛ Asgar Aghaei Hashchin2؛ Alireza Abbasi Chaleshtari3؛ Sara Salehi* 1
1MSc. Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
2Assistant Professor, Department of Health Services Management, School of Health Management and Information Sciences, Iran University of Medical Sciences, Tehran, Iran.
3MSc. Healthcare Management, Mazandaran University of Medical Sciences, Sari, Mazandaran.
چکیده
Introduction:
Evaluating a hospital's patient safety culture (PSC) increases awareness of the various aspects of patient safety. Due to the critical role of PSC, the current study was designed and conducted to assess the level of PSC from the perspective of medical staff.
Materials and Methods:
A descriptive-analytical study was conducted in one of Tehran's hospitals in 2017. A total of 122 participants were selected as the research population from hospital clinical staff using stratified random sampling. The data collection method was a standard HSOPS questionnaire. The data were analyzed descriptively and analytically using SPSS19 software, including the T-test, analysis of variance, and Friedman test.
Results:
The most studied populations were women (80.33%), and nursing staff (54.92%), the average serving years in hospital was (45/1±42/9).The mean score for PSC was 3.41, significantly higher than the national average. Among the various aspects of PSC, the highest and lowest scores were for "managers' expectations and actions regarding patient safety" and "openness of communication channels," respectively.
Conclusion:
According to the findings, the PSC among hospital staff is generally positive and high, which may be a result of the hospital's efforts to establish accreditation standards in the hospital. It is recommended that the hospital management team place a premium on open communication channels, teamwork, organizational learning, information exchange and transmission, communication and error feedback for all medical staff. Additionally, for effective learning, it is recommended to clearly define the process of encouraging and punishing to motivate, continuously assess patient safety status, provide timely feedback on results.
کلیدواژه‌ها
Clinical Staff؛ Hospital؛ HSOPS Questionnaire؛ Patient Safety؛ Patient Safety Culture
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